Terms of service

1. Product Information

We aim to provide clear product names, images, specifications, and descriptions on our website. For specific details such as dimensions, materials, colors, quantities, and other product characteristics of Training Cones and Sports Ball Storage products, please refer to the relevant product listing.

2. Order Support

Customers may contact us by email or phone for assistance with product inquiries, order status, shipping arrangements, and other order-related questions. Please provide your order number whenever possible to help us locate your purchase.

3. After-Sales Support

If you receive an item that is damaged, has a quality issue, or does not match your order, please contact us promptly with a description of the issue and relevant photos. We will review the circumstances and assist with an appropriate solution.

4. Product Use

Please use and maintain products according to the information provided on the relevant product page and any instructions supplied with the item. When using Training Cones or Sports Ball Storage products, consider the actual sports environment, surface conditions, and the intended use of the product.

5. Customer Support Hours

Our customer support hours are Monday–Friday, 9:00 AM–6:00 PM (UTC+8). Inquiries received outside these hours will be handled during the next available support period.

6. Contact Information

Email: [email protected]

Phone: +86 17691035256

Website: https://valuebagek.com